Active Listening isn’t Easy
On September 25, 2013 | 0 Comments
It's not speaking clearer or louder that will get you heard. It's the listening. If you practice active listening in your communications with other, you'll learn more. When you learn more, you have will have the information you need to improve your communication with your colleagues, friends and family. Jon Ryan's article, "How to be [...]
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The Importance of Active Listening
On July 2, 2013 | 0 Comments
Why active listening is essential when dealing with difficult employees. Active listening is the most important element in the communication process. Many people think it’s the words we speak that will send the intended message. The problem with that thinking is that many of us are not really hearing another person’s thoughts, so we don’t […]
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