Manager Tips – 3 Things to Never Do

3 Things you Must Never Do if you want your employees to trust you

 

    • #1 – You must never make your employees guess what you expect from them.

Employees can’t read your mind. A job description doesn’t set standards or tell the employee how you work or what you expect or when you expect it. You need to tell them – clearly and often. Most employees want to succeed, but they won’t know what a ‘job well done’ means to you unless you give them clear guidance and feedback along the way.

 

    • #2 – You must never micromanage your employees.

When you micromanage a capable employee – watch his every move, send constant reminders, ‘help’ him with every project, and constantly check on his progress – you are telling that employee that you don’t believe he can do the job without your help. You are saying, “I don’t trust you.” Trust your ability to evaluate your employee’s strengths and challenges, so you can trust your employee to complete the jobs you know he can do.

 

    • #3 – You must never surprise your employees with bad news during their performance review.

Let’s see – you are the employee, you’re going along doing your thing and your manager never says anything about your work product until the performance review and then suddenly you learn that some areas of your work are not up to par. Great! You never had a chance to improve – only to fail. Employees deserve a chance to improve. Tell them what needs to be corrected as soon as you know and give them that chance.

2 Comments
  1. Jeanne,
    The third point is spot on. If the Supervisor/Manager is doing their job effectively and providing timely feedback the under performing employee should never be surprised with a “sit down” conversation. The question is “why are employees surprised?” It is because of “fear”. The supervisor/manager is fearful of confronting the employee and this is the reason why employee’s are then surprised. How do supervisors/managers then overcome their fear?

    • Hi Rafael,

      Thank you for your comment. I do agree that new supervisors tend to be fearful of those “sit down” meetings with employees. However, this fear is likely the result of lack of experience and a perspective that the sit-down, or performance improvement, meeting is a new big event. An important factor in training supervisors is to convey the perspective that the performance improvement meeting is not intended to be a confrontation, but rather an extension of prior conversations that were intended to help the underperforming employee succeed. Training and experience, as you likely know, are important factors in helping supervisors learn to prepare for situations that might be uncomfortable and overcome their fears.

      I appreciate your taking the time to read my blog.

      Regards,
      Jeanne

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