Archive for the ‘Performance Management’ Category

Can you motivate a temp?

If you are having difficulty finding work, one strategy is to join the “temp community.” Like many of you out there, I have friends who work as temps while actively seeking regular full time employment. That’s what I would do if I were in their shoes. But […]

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Can Effective Supervision be like a Strong Marriage?

I’ve been coaching a very nice young man, Sam, who is a highly motivated employee in a company that works in the security industry. Sam is one of the company stars. He is well respected by management and his colleagues. Recently, he was promoted to a manager […]

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My Managing Boss – Managing Up

How can I convince my manager  to let me complete my project?   Dear Jeanne, I am working hard on a project that should improve our performance improvement system. My boss gave me permission to tackle this project, but now she doesn’t even seem to want to […]

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New Supervisors – 4 Tips to Managing Experienced Employees

Oh no, how can I manage the work of an employee who has more experience than I do? Often there is the hope and expectation among new supervisors that the people they are charged to manage will have equal or less experience than they do. Many new […]

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Situational Leadership

3 types of Management Leaders Recently, I was interviewed about my book, The Supervisor’s Companion for an article that will be in a local newspaper, The Herald Mail later this month. One of the questions was: You close your book with advice on business leadership. What’s the […]

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Delegation as Motivation – Part 2

…because if you do it right, effective delegating will be the best motivating tool you will ever have.   If you took the assessment in Part I of this blog, and you’re back reading this, you probably know you need to learn to delegate work. I was […]

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Effective Supervision can start with a “Hello”

Sometimes effective supervision starts with a “Hello” – Here’s a story I thought I’d share with you today. At least, just say, “Hi.” One of my clients, Greta, began our first session seeking help with a “difficult” employee. Greta was a delightful person. She was warm and […]

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Managing Up – Part II

Actionable Tips to help Supervisors Manage Up   Get to know your manager. How does she work with her employees? What is important to her at work? What are her strengths and challenges as you see them? How does she work best? Who does she work best […]

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What is Managing Up? – Part 1

What is Managing Up?     When a new supervisor complains to me that he is not getting support from his manager, I ask what he thinks is going on. Often the supervisor sees himself as a victim of some strange decision tree. He says he’s waiting […]

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Predicting if the New Supervisor will be Effective

I received an email yesterday that posed one question: “Tell me one thing that helps you predict whether or not a person will be an effective supervisor“ Here was my reply. In my view the most important predictor of whether a person will be an effective supervisor […]

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Sam, the supervisor of a team of IT help desk employees, felt his work environment was chaotic and out of his control.

His employees would seek transfers or new jobs at a much greater rate than his peers ....

How can Sam fix this problem?



“Meetings are always late and we don’t accomplish anything" - -

"I hate going to meetings”

Is this a common cry at your company?

+ A well run meeting shows respect for your employees

Some tips to help with this ....



Your employees don’t seem to come to you when they have work issues.

You’ve been trying to help by sending regular reminder emails and checking their work frequently. - Nothing is working!!

What is wrong with your employees?


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